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They can also give you a shout-out on social media through the share buttons embedded in the chat box itself. While it’s not an ideal example of Word Press live chat plugins per se, it can be easily integrated with your Word Press website through a handy widget.
Basically, you get a piece of code directly from Olark, which you can then embed wherever you wish. Each chat conversation box gets a detailed breakdown of the person’s (your customer’s) activity on your site.
Additional agents are added from .80/month, which also enables unlimited concurrent chats and automatic messages.To respond to visitor messages, simply access the external Zopim Dashboard – if you want to access chats on the go, you can install a dedicated Android or i Phone app, too.The dashboard is crammed with vital metrics that let you review chat performances, track chat history, and learn about your visitors in real-time.You can handle an unlimited number of conversations at any given time, plus multiple operators can respond to the same query.If all operators are offline, the chat box is replaced by a contact form, so that visitors can email their questions directly.