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Our devices support config files from HTTP, HTTPS, or TFTP servers.You can set the firmware path within the phone to point to the configuration/firmware files on your local server.But like I said this information is always available in the firmware notes.Brian: Alright, is there any other type of issue that can occur? For example, sometimes someone is using a TFTP server that is hosted on a regular laptop within the local network, the laptop has a firewall or antivirus that could possibly block the requests coming from the Grandstream devices.Another key thing to mention is that Grandstream’s UCM IP PBX can be used as this type of local firmware server by using the zero configuration feature supported by the UCM and certain Grandstream devices.Brian: I see, so the UCM series can also be utilized as a complete firmware and configuration server for all Grandstream devices?Abdel: One thing that installers, users, and resellers need to know is to always read the firmware notes.Reading the notes is the most important thing to do prior to deciding to update the firmware of all your devices.
Bug fixes, user interface improvements, security fixes, and feature enhancements consistently roll out to just about any device that is connected to the internet, and Grandstream’s line of communication and networking solutions are no different.
Abdel: The remaining way is by downloading the actual firmware ZIP file through Grandstream’s firmware page on our website, unzipping it, and manually uploading it through the device’s configuration web-GUI.
This is a manual process but sometimes is needed in certain bug-fixing situations.
It allows our resellers to mass-provision the phones they purchase from a Grandstream distributor via that distributor’s GAPS server.
As an example, let’s say you are a reseller and you purchase a lot of devices from a particular distributor, that distributor can give you an account on their GAPS server.