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For more information about pairing and using the Hum Speaker, you can refer to the Quick Start Guide here: com/downloads/Hum uses a standard plug-in connector to the OBD-II port, and the shape of the connector allows the device to only plug in one way.These conditions could include being in a garage or in an area surrounded by high-rise buildings, or even having metallic window tinting on your car.It could be that the battery is charging and you just need to wait a little longer.
Please note: Your car must also be turned on for the Wi-Fi Hotspot to work.
If the Hum App does not prompt you to accept and confirm the vehicle change after a drive or two, please call Hum Customer Service at (800) 711-5800, and we’ll help you change the vehicle associated with your Hum.
Hum is not intended to be moved back and forth between vehicles, and your prior vehicle’s driving history and notifications will no longer be available after switching.
If you are still having issues, please call Hum Customer Service at (800) 711-5800.
First, double-check to make sure your Hum OBD (On-Board Diagnostics) Reader is plugged in. If you’re still having trouble, contact Hum Customer Service at (800) 711-5800.